Reservation and Booking Rules
CHECK IN / CHECK OUT:
CHECK-IN TIME is FROM 2 PM Eastern Time AND CHECK-OUT is on or before 11AM.
NO Early Check-in or late checkout without prior approval.
We try to be flexible with check in or check out times, however please keep in mind that there might be a check out on your check in date, or a check in on your check out date. Therefore, unless otherwise agreed upon, you will be charged for not checking out on time, ($10 per each 15 minutes, deducted from security deposit). This is because we cannot clean the property until you leave; and since other guests might be scheduled to arrive, we need time to prepare the cabin for them.
If you would like a later checkout time, please ask the day before check out and we will accommodate you if possible.
You must inform us in advance as to the time you would like to check in and check out. This is so we can meet you at the property at the time of your check in (in order to show you everything inside), and at check out (to inspect the property), if it's possible for us to do so.
You will be charged a $25 late arrival fee for any check in after 10:00PM. No check in will be allowed after 11PM. Please keep that in mind when making reservations or planning your trip. This is because we do not want to disturb our neighbors with such late arrivals.
In the event when we not able to meet you for check in, we will instruct you on how to enter and leave general instructions regarding appliances, care and use of the cabin. If we can not meet you for your check out, we will instruct you regarding lock up procedures, lowering settings on heaters, AC and/or other appliances, and will inspect the property at our earliest convenience, within 5 business days of your check out date.
SMOKING:
This is a NON SMOKING unit. Since not all guest smoke, smoking is prohibited inside the cabin. Guests are free to smoke outside.
PETS:
Sorry, NO PETS are permitted on the premises.
FLOORS, RUGS & GENERAL CABIN CARE:
We want to keep our cabin super clean and well maintained for all of our guests. We ask that you remove your shoes inside the cabin, especially if it's rainy or muddy outside, and pick up any accidental spills from the floor. In general, we ask that you take a good care of the cabin while visiting. This helps in keeping the cabin at its cleanest for you and future guests.
INSPECTION:
We recommend that you take a few minutes to look through the house upon your arrival to ensure that everything works and suits your needs.
WARRANTIES:
In case of any malfunctions, damage or other problems, we will attend to the matter as soon as practical (usually within 24 hours) and reserve the right to make temporary repairs if needed in order to maintain an appropriate level of comfort for guests. You agree to notify us immediately in case any repairs are needed or any damage has occurred.
WOOD STOVE:
Even though here is a wood stove inside the cabin, guests are not allowed to use it. You agree that you will not use the wood stove. We are sorry, but we feel that the small security deposit would not cover any possible damages cost that can be caused by fire and related damages. You agree that you will not attempt to open or use the wood stove.
WASHING MACHINE :
Similar to the wood stove, we feel that any damage that can be caused while using it, would not be covered by the little security deposit that we charge. Therefore guests are not allowed to use it. You agree not to use the washing machine.
DAMEGE/SECURITY DEPOSIT:
Damage/security deposit of $100 is required.
A separate invoice will be sent for security deposit and needs to be paid within a week of check in date.
Security deposit is always refundable in FULL, in case you have to cancel your stay prior to check in date.
NOTE: Deposit rate might vary depending on the length of your stay and number of guests. If there is a different rate it will be quoted and agreed upon prior to booking via telephone and/or email.
The deposit is NOT applied toward rent; however, it is fully refundable
within 5 days of your check out date, provided the following provisions are met:
- No damage is done to unit or its contents and no contents are missing.
- There is no evidence of smoking on the premises. $100 fine will be charged if there is evidence of smoking inside the cabin.
- There is no evidence of pets on the premises. $100 fine will be charged if there is evidence of pets on the premises.
- There is no evidence of wood stove or washing machine use. We will not issue any refunds of security deposits if there is evidence of any attempt of use.
- All debris, rubbish and discards are placed in dumpster.
- There is no sign of dirt, mud or spills on the rugs or floors. $50 fine will be charged for any extra cleaning, $100 for rugs cleaning.
- Dishes are cleaned and put away.
- Keys are left on the kitchen table. $30 fine will be charged if you lose your keys.
- All charges accrued during the stay are paid prior to departure.
- No linens or towels are lost or damaged.
- No early check-in or late checkout without prior agreement.
- The renter is not evicted by the owner (or representative of the owner) or the local law enforcement.
Guest will be held responsible for any damages and cost of repairs needed. If guest damages property, guest pays for repair or replacement. If the damage causes loss of rental income while repairs are made, guest will be held financially responsible for that loss as well.
Guests and all other occupants will be required to vacate the premises and forfeit the rental fee and security deposit for any of the following reasons :
- Occupancy exceeding the sleeping capacity stated on the website and/or allowing others to occupy the cabin without prior approval.
- Use of wood stove or washing machine.
- Using the premises for any illegal activity including, but not limited to, the possession, serving or consumption of alcoholic beverages by or to persons less than 21 years of age.
- Allowing any pets on premises.
- Causing damage to the premises rented or to any of the neighboring properties.
- Any other acts which interferes with neighbors' right to quiet enjoyment of their property.
ADDITIONAL DAMAGE PROTECTION INSURANCE:
Guests might be required to purchase an additional damage protection insurance. This is an additional protection for any damage over $100. We might require this for certain stays (for example: longer than 2 or 3 nights bookings, renters under 25 years of age, renters with children under 11 years old, etc). We will include this information in our invoice.
The damage protection plan is an easy alternative to a higher security deposit and protects from accidental damage during your stay. The cost of damage protection insurance is between $34.99 and $49.99 (depending on options you choose).
By purchasing Damage Protection Insurance you agree to the terms and conditions under the Damage Protection Insurance Assignment of Benefits Policy, acknowledge that you understand that certain policy restrictions apply, and agree that Property Damage Protection may be included in the rental. You further acknowledge and agree that (a) although the Damage Protection policy will pay a maximum benefit up to the policy limit, you remain fully responsible for the care and condition of the vacation rental property and for any damage to the vacation rental property, (b) you remain fully responsible for any damages that are not covered by the policy or that exceed the policy limits, (c) if during your stay at the vacation rental, you, as the insured person under the Damage Protection plan, causes any damage to our real or personal property as a result of inadvertent acts or omissions, you will be responsible for the cost of repair or replacement of such property and authorize the Insurance Company to release any claim payment for covered damages (up to the maximum benefit limit) directly to us. You agree to hold us harmless for any costs associated with the payment of any such security deposit benefits. PAYMENT:
An advance payment equal to 50% of the rental rate is required. The advance payment will be applied toward the rent. You can pay online using Paypal, credit / debit card (payments are processed through Paypal) or in the form of Postal Money Order. The advance payment is not a damage deposit. The BALANCE OF RENT is due thirty (30) days before your arrival date. Reservations made less than 30 days before arrival require payment in full.
CANCELLATIONS:
If you terminate your reservation 60 days or more prior to the start of your rental, you will receive a FULL refund.
Cancellations or changes that result in a shortened stay made 51-59 days prior to arrival date - 10% cancellation fee will be deducted from your payment,
41-50 days - 20% will be deducted,
31-40 days - 35% will be deducted,
14-30 days - 50% will be deducted,
8-13 days - 75% will be deducted,
within 7 days prior to the start of rental - no refund will be issued and we will keep your payment.
MONTHLY RESERVATION CANCELLATIONS: Monthly renters must cancel one hundred twenty (120) days prior to check-in to qualify for a full refund. Changes that results in a shortened stay must be made at least ninety (90) days prior to check-in.
Cancellation and changes made 90-120 days prior to arrival date - 10% cancellation fee will be deducted from your payment, 71-89 days - 20% will be deducted, 56-70 days - 35% will be deducted, 41-55 days - 50% will be deducted, 31-40 days - 75% will be deducted; within 30 days prior to the start of rental - no refund will be issued and we will keep your payment.
EXCEPTIONS: If the dates you cancelled get booked, we will issue a refund for such dates minus 25% cancellation fee. In this case refund would be issued after the check out of guests that booked your dates. Let us know that you would like to wait, in case the dates you are canceling will get booked, in order to use this option.
ONE NIGHT STAYS: There are no refunds for one night stay payments.
Cancellation, early departure or late arrival does not warrant any refund . No refunds will be issued for early departure or late arrival.
You may choose to purchase travel insurance separately.
MAXIMUM OCCUPANCY:
The maximum number of guests is limited to 5 persons. Additional charge per night, per person applies if more than two guests.
CHANGE IN THE NUMBER OF GUESTS :
You agree to inform us of any changes in the number of guests before your arrival.
MINIMUM STAY:
This property requires a two (2) night minimum stay. Longer minimum stays may be required during holiday periods. 1 night stay is allowed only on last minute booking terms, upon prior confirmation and different rate applies for one night stays.
INCLUSIVE FEES:
Rates include a one-time linen & towel setup. Amenity fees are included in the rental rate.
NO DAILY HOUSEKEEPING SERVICE:
While linens and towels are included in the unit, daily maid service is not included in the rental rate.
We suggest you bring additional towels and/or beach towels. We do not permit towels, blankets or linens to be taken from the unit.
RATE CHANGES:
Rates are subject to change without notice, however rate changes do not affect already booked dates.
FALSIFIED RESERVATIONS:
Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check in.
USE OF HEATERS (WINTER):
We ask that heaters are used on the “medium” setting only. Temperature can be controlled by changing the numbers on the heaters.
Heaters are additionally equipped and programmed with locked thermostats which are set for the following temperatures:
6AM - 4 PM: 77 degrees Fahrenheit Maximum (25° Celsius)
4PM - 11:45PM: 78° F Maximum (25.5° Celsius)
11:45PM - 2AM 75° F Maximum (23.8° Celsius)
2AM - 6AM 73° F Maximum (22.2° Celsius)
Heaters will turn off if the temperature in the cabin exceeds these settings and will automatically turn back on when the temperature drops a couple of degrees below them.
Settings on the locked thermostats are programmed in order to avoid very high temperatures in the cottage.
You agree that you will not modify these settings or attempt to open the thermostats.
You can always lower the temperature to your own comfort by adjusting the numbers on the heaters (not the thermostats).
USE OF AIR CONDITIONER (SUMMER):
We ask that the AC is used on the “medium” or “low” setting only. Temperature can be controlled by changing the numbers on the AC.
Air conditioner is additionally equipped and programmed with a locked thermostat which is set for the following temperatures:
6AM - 8 PM: 69 degrees Fahrenheit (20.5° Celsius)
8AM - 6 PM: 68° F (20° C)
6PM - 11:45 PM 69° F (20.5° C)
11:45PM - 6AM 70° F (21.1° C)
Air conditioner will turn off if the temperature in the cabin drops below these settings and will automatically turn back on when the temperature reaches a couple of degrees above them.
You agree that you will not modify these settings or attempt to open the thermostats.
If these temperatures are too low, you can adjust the unit to your own comfort by changing the numbers on the AC (not on the thermostat).
USE OF THE OUTSIDE GRILL:
You agree that you will NOT place the top cover of the grill on the grass as it damages and burns it. Top cover can be placed on the asphalt area by the side porch.
USE OF OWN COOKING DEVICES OR HEATERS:
Guests may not use their own heaters or cooking devices inside the cabin.
PARKING:
Parking is limited to one (1) vehicle. Please park your vehicle between the little bungalow and cottage (on the side of the cottage), leaving enough room for guests that rent bungalow to park on the bungalow side. Any additional vehicles will be required to park on Main Street (located within walking distance). Any illegally parked cars are subject to towing; applicable fines/towing fees are the sole responsibility of the vehicle owner.
EXCESSIVE NOISE:
The unit is in a residential neighborhood. Guests agree to have consideration for others and refrain from unnecessary noise, e.g. loud radios or yelling which may cause a disturbance of the peace and quiet of nearby neighbors. Any complaints from neighbors regarding excessive noise or other nuisances may result in immediate termination of the rental and forfeiture of the guest’s security deposit and rents.
STORM POLICY / ROAD CONDITIONS:
We do not accept liability for any loss or damage caused by weather/road conditions, natural disasters, acts of God or other reasons beyond our control.
NO REFUNDS WILL BE GIVEN FOR TOO MUCH SNOW, OR LACK OF SNOW. No refunds will be given for storms. Mountain roads can be curvy and steep. Gravel drives are well maintained; however, we highly recommend four wheel drive and/or chains during the snow months. We do not issue refunds due to road conditions. On a case by case basis, we may refund guests due to road closures lasting more than six consecutive hours.
We highly recommend all guests purchase travel insurance.
TRAVEL INSURANCE:
Travel insurance is recommended in the event a cancellation is necessary and for other protection. Some, but not all companies are: vacationrentalinsurance.com, InsureMyTrip.com, SkyMed.com, TravelGuard.com, or TravelProtect.com. Many insurance carriers may be found on the Internet by doing a search for "trip insurance" or "travel insurance".
LIMITS OF LIABILITY / DISCLAIMER:
The cabin is privately owned; the owners are not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities. We do not accept liability for any inconveniences arising from any temporary defects or stoppage in supply of gas, electricity or plumbing. The Homeowners are not responsible for the loss of personal belongings or valuables of the guest. By making and accepting reservations it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.
All provisions of any relevant policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant policies and notices shall remain in full force and effect.
WRITTEN EXCEPTIONS:
Any exceptions to the above mentioned policies must be approved in writing in advance.
ADDITIONAL NOTES:
On August 28th, 2011 the Town of Prattsville was severely damaged by the Tropical Storm Irene. You certify that you have visited our page at: http://www.catskillbungalow.com/prattsville.html and are aware that while our cabin is ready to welcome you, it will take time for the town to recover from this recent disaster.
You certify that you have reviewed all pictures of the cabin and the area, read the description of the cabin, our Frequently Asked Questions page and/or asked any necessary questions to fully understand what is and what is not offered in the rental.
By making reservations you certify that you agree to all terms and conditions of this agreement and understand that any violation of this contract, in any way, may result in the forfeiture of full security deposit and immediate removal from the home.
Last updated: September 22, 2012
(If you made a booking prior to this date, the rental agreement that was e-mailed to you applies to your rental) |